WhatsApp hits the one billion daily active users milestone
By Robin-Leigh Chetty 27 July 2017The instant messaging platform surpasses a significant mark, but what's next? FULL STORY >
Amazon said to have a messaging app on the way
By Robin-Leigh Chetty 17 July 2017The online retailer is reportedly taking to the world of messaging, with an app rumoured to be on the way. Perhaps another means of buying things online? FULL STORY >
Facebook rolls out Messenger Lite to 132 additional countries
By Robin-Leigh Chetty 28 April 2017The scaled down version of Facebook's Messenger app is now making its way to a further 132 countries. FULL STORY >
2017 - the arrival of AI and IM in the contact centre
By Press Release 9 February 2017Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience says Nicholas O'Connor, strategic business development consultant at hi.guru. FULL STORY >
WhatsApp reportedly does not fully remove deleted chats
By Robin-Leigh Chetty 29 July 2016According to iOS researcher Jonathan Zdziarski the Instant Messaging app's software retains and stores forensic traces of deleted chats. FULL STORY >
WhatsApp surpasses 100 million calls per day milestone
By Robin-Leigh Chetty 24 June 2016Not simply an instant messaging tool, WhatsApp also facilitates a number of phone calls too, recently passing the 100 million call per day mark. FULL STORY >
WhatsApp releases new desktop app for Windows and OS X
By Robin-Leigh Chetty 11 May 2016WhatsApp introduces a new desktop app for users. It will work on any computer sporting Windows 8 and up, or Mac OS 10.9 and better. FULL STORY >
Did you know you can format text in WhatsApp?
By Robin-Leigh Chetty 30 March 2016You may not have noticed, but WhatsApp added a few formatting features for text to its messaging platform. FULL STORY >
Using Skype Translator to ensure that nothing gets lost in translation
By Staff Writer 4 March 2016Skype for Business product marketing manager, Chantal de Menezes, explains how the platform's Translator tools enhance communication. FULL STORY >
Enabling the connected workforce through Skype for Business
By Staff Writer 9 February 2016With productivity centred around conversations, Microsoft has recently integrated a new set of features to increase the collaborative capabilities of Skype for Business. FULL STORY >
PlayStation introduces new Instant Messaging app for iOS and Android
By Robin-Leigh Chetty 8 December 2015Designed for its online gaming community, PlayStation has debuted a new instant messaging app for iOS and Android with specific PS-themed content. FULL STORY >
Tumblr testing out instant messaging for its platform
By Robin-Leigh Chetty 11 November 2015One of the more popular social media platforms aiming to cement its place, Tumblr has begun testing out an instant messaging feature, with plans to roll out in the future. FULL STORY >
Standard Bank and WeChat partner to offer instant banking
By Ryan Noik 8 September 2015Standard Bank has joined forces with instant messaging provider WeChat to offer a new service that combines speaking with a banker with instant messaging. FULL STORY >
WeChat reports 500 percent growth since new campaign launch
By Ryan Noik 24 July 2013WeChat may be the relatively new kid on the instant messaging block, at least locally, but the company has already reported some very favourable growth in a short amount of time. FULL STORY >
BBM included in Collins English Dictionary
By Hanleigh Daniels 14 September 2012BBM has been officially added in the latest edition of the Collins English Dictionary. FULL STORY >
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